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| If you have rented an apartment through us, and you are preparing
to move in we want to make your move as smooth and as easy as
possible. Please review the information below.
Before you move
1. Make sure that all of the tenants and co-signers
signed the lease.
2. If it was not signed in our office, have all of those
signatures notarized.
3. Verify that all of the payments due to this point have
been paid.
4. If you have another payment to make, be sure to have
a certified check, or money order. (Remember that
we will not accept cash or personal checks for the final
payment).
5. Be careful to have the payment made out to the correct
party. Remember that if you are not moving into a rental
unit that is managed by JMH Realty Concepts, not to make
the check out to us. The payment needs to be made out
to your landlord. Call us in advance if you have any question
about this.
6. Arrange to have the correct utilities changed into
you name. Failure to do this could result in service termination.
To assist in this, go to “utility links” on
this web page.
7. If you are moving to an elevator building,
you must contact that building in advance to see if there
are any restrictions regarding when tenants can move in.
Some buildings may have a small separate move in charge
to reserve an elevator for you. It is the tenant’s
responsibility to arrange this.
8. Remember that if the lease is not fully signed, and/or
the final payments are not presented to us, you cannot
move in. We cannot make exceptions for this. |
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Moving in Early
We fully understand that you, as the tenant would like to
move in early if possible. We will make every effort to accommodate
this, but it depends entirely on when the current tenant moves
out. If the current tenant stays until the final day of their
lease, or has left the unit in very poor condition, you will
not be able to move in early. We normally call current tenants
about two weeks in advance to try to schedule move outs. If
we are able to move you in early, we will call you. Most often
we will not be able to confirm an early move in more than
a day or two in advance. Please do not call our office every
day asking about an early move in date. If an early move in
can be arranged, we will contact you.
Moving Day
Moving day is normally very busy and stressful both for the
tenants and the staff. On a typical summer move in day, we
will have anywhere from 25 to 50 apartments to process. Because
of this we will schedule you for a move in appointment. When
we call to schedule this, please call us back. During this
appointment you will make your final payment, pick up your
keys and move in package, and your lease. The typical appointment
takes 10 – 15 minutes.
We will do everything we can to have your apartment ready
for you. However on occasion, because of the number of units
which need to be prepared, and particularly if the current
tenant is late in vacating, there may be painting and/or cleaning
crews working in the unit to finish it for you, when you arrive.
In rare cases, they may even have to complete the job on the
following day. The only alternative to this is to start leases
on the 2nd or 3rd of the month, but over the years we have
found that overwhelmingly, our tenants usually need their
apartments on the 1st.
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Damages and Repairs
It is not unusual after moving into a new apartment, to find
a few things needing attention. Your move in package will
include a damage form and a repair form. You will need to
complete these and return them to our office within 72 hours
of moving in. The typical repair form has 3 – 10 items
to be reviewed. Typical repairs can be light
bulbs out, a window painted shut, a toilet running, dripping
faucet, etc. Damages are usually more of
a cosmetic nature. For example, a scratch in the floor, a
burn on a counter, or carpet, etc,.
Once we receive your forms we will review them, and begin
work. We complete these on a first come, first served basis,
so while it is in your best interest to do these quickly,
it is also important to make sure that you take the time to
be careful. Our goal is to complete work as quickly as possible,
so once your list is submitted, it will be scheduled at the
earliest possible date. Sometimes repairs need to be made
by more than one contractor. For example, a plumber, and an
electrician may both be needed. Because we use independent
contractors, and because of the volume of repairs after move
ins, we cannot give an exact time for when the repairs will
be completed. However history shows a range of 1 – 5
days as typical. Some repairs may take longer if parts have
to be ordered. If we do not receive your forms back, we will
assume that everything is satisfactory.
Please try to avoid calling the office on moving day with
specific individual repairs. Handling repairs on a one by
one basis like this will dramatically slow down the process
and delay getting things done. Once we have the whole picture
we can be much more efficient in doing this.
If JMH Realty is not your landlord,
JMH Realty often acts as the leasing agent for other landlords
who manage their own properties. This would be the case if
your rent is payable to anyone other than JMH. In this case
it is your landlord who is responsible for preparing the apartment
for you. Please contact your landlord directly if there are
any problems or if you need repairs. The landlords we represent
will be happy to accept the forms we provide to you.
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