JMH Realty Concepts - Realtors · Property Management

If you have rented an apartment through us, and you are preparing to move in we want to make your move as smooth and as easy as possible. Please review the information below.

Before you move

1. Make sure that all of the tenants and co-signers signed the lease.
2. If it was not signed in our office, have all of those signatures notarized.
3. Verify that all of the payments due to this point have been paid.
4. If you have another payment to make, be sure to have a certified check, or money order. (Remember that we will not accept cash or personal checks for the final payment).
5. Be careful to have the payment made out to the correct party. Remember that if you are not moving into a rental unit that is managed by JMH Realty Concepts, not to make the check out to us. The payment needs to be made out to your landlord. Call us in advance if you have any question about this.
6. Arrange to have the correct utilities changed into you name. Failure to do this could result in service termination. To assist in this, go to “utility links” on this web page.
7. If you are moving to an elevator building, you must contact that building in advance to see if there are any restrictions regarding when tenants can move in. Some buildings may have a small separate move in charge to reserve an elevator for you. It is the tenant’s responsibility to arrange this.
8. Remember that if the lease is not fully signed, and/or the final payments are not presented to us, you cannot move in. We cannot make exceptions for this.

Moving in Early
We fully understand that you, as the tenant would like to move in early if possible. We will make every effort to accommodate this, but it depends entirely on when the current tenant moves out. If the current tenant stays until the final day of their lease, or has left the unit in very poor condition, you will not be able to move in early. We normally call current tenants about two weeks in advance to try to schedule move outs. If we are able to move you in early, we will call you. Most often we will not be able to confirm an early move in more than a day or two in advance. Please do not call our office every day asking about an early move in date. If an early move in can be arranged, we will contact you.

Moving Day
Moving day is normally very busy and stressful both for the tenants and the staff. On a typical summer move in day, we will have anywhere from 25 to 50 apartments to process. Because of this we will schedule you for a move in appointment. When we call to schedule this, please call us back. During this appointment you will make your final payment, pick up your keys and move in package, and your lease. The typical appointment takes 10 – 15 minutes.

We will do everything we can to have your apartment ready for you. However on occasion, because of the number of units which need to be prepared, and particularly if the current tenant is late in vacating, there may be painting and/or cleaning crews working in the unit to finish it for you, when you arrive. In rare cases, they may even have to complete the job on the following day. The only alternative to this is to start leases on the 2nd or 3rd of the month, but over the years we have found that overwhelmingly, our tenants usually need their apartments on the 1st.

Damages and Repairs
It is not unusual after moving into a new apartment, to find a few things needing attention. Your move in package will include a damage form and a repair form. You will need to complete these and return them to our office within 72 hours of moving in. The typical repair form has 3 – 10 items to be reviewed. Typical repairs can be light bulbs out, a window painted shut, a toilet running, dripping faucet, etc. Damages are usually more of a cosmetic nature. For example, a scratch in the floor, a burn on a counter, or carpet, etc,.

Once we receive your forms we will review them, and begin work. We complete these on a first come, first served basis, so while it is in your best interest to do these quickly, it is also important to make sure that you take the time to be careful. Our goal is to complete work as quickly as possible, so once your list is submitted, it will be scheduled at the earliest possible date. Sometimes repairs need to be made by more than one contractor. For example, a plumber, and an electrician may both be needed. Because we use independent contractors, and because of the volume of repairs after move ins, we cannot give an exact time for when the repairs will be completed. However history shows a range of 1 – 5 days as typical. Some repairs may take longer if parts have to be ordered. If we do not receive your forms back, we will assume that everything is satisfactory.

Please try to avoid calling the office on moving day with specific individual repairs. Handling repairs on a one by one basis like this will dramatically slow down the process and delay getting things done. Once we have the whole picture we can be much more efficient in doing this.

If JMH Realty is not your landlord,
JMH Realty often acts as the leasing agent for other landlords who manage their own properties. This would be the case if your rent is payable to anyone other than JMH. In this case it is your landlord who is responsible for preparing the apartment for you. Please contact your landlord directly if there are any problems or if you need repairs. The landlords we represent will be happy to accept the forms we provide to you.